Kathleen Cherubini
GBI like the fact that buying a gift card… I like the fact that buying a gift card like this stays local and the vast majority are not big chain businesses. It’s giving a gift to a person and allowing the money to stay within the community. Customer service is extremely prompt, knowledgeable and friendly!
Parmala Farmer
GBWe purchased a gift card for my dad to… We purchased a gift card for my dad to use at a casino for his 80th bday. The employees at the casino didn't understand what it was and refused to try to figure it out. Evidently the person "in charge" had never seen this type of card before. What could have been a disaster restored my faith in mankind! Mark, from customer service, responded to my plea immediately and refunded my money. He was so kind and apologetic when it wasn't even his fault. I'll be using this service again!
Linda
GBI purchased a $100 card & later found… I purchased a $100 card & later found out from the recipient that they wouldn’t be able to receive the card in their vacation home mailbox ( no access). Anyway I immediately emailed the Company and they offered to cancel that card and reissue at a better address. The whole process of ordering.. getting updates on the status of the delivery and the cancellation.. reissue and communication was handled beyond expected. I would definitely recommend this company as it also supports the many terrific businesses in North Myrtle Beach !!
Bob Vorbroker
GBExcellent Customer Service I purchased an e-gift card through giverrang.com and had it sent directly to my sister who is a senior citizen. I received my receipt immediately, but in checking with her, the e-gift card wasn’t delivered yet. I contacted customer service via email late in the day on Christmas Eve and didn’t expect to hear back until Monday, December 26, but I got a response from Roy early on Christmas morning. He confirmed that the e-gift card had gone out to the correct address right after I’d ordered it. He also provided some options as to where it might have gone in her email folders. After three attempts (all on Christmas Day) at helping my sister locate it she was finally successful. (It was a case of user error!) I felt that Roy went above and beyond in helping my sister to locate her Christmas gift!
Theresa Howard
GBWebsite was user friendly and I… Website was user friendly and I promptly received a confirmation email. I then noticed I had typed the address wrong so I emailed support and was assured right away that it had been corrected by Mark Walerysiak in customer service. Thanks so much Merry Christmas and keep up the good work!!