I couldn't track my package from your… I couldn't track my package from your web site that's the only thing I could complain about (what a first world problem to have) does anyone know how to train a cat to go through the electronic door, cats are so dumb. Sarcasm is hard to convey in text

Poor communication. I received a prompt response to an emailed question about a problem I have with their product, but it didn’t address the question. Also, tracking information indicates that the item I ordered has not yet been shipped…five days after I received an email saying that it had been and two days after I would have received it if it had been. Overall I would say their communication style is like a quick puff of hot air.

Works well and takes very little power. We got the 4000 litre per hour pond pump (449). It seems to work really well on very little electricity - 47 watts. We're astonished. The first pump we got (from another supplier) used 500 watts and worked too fast, so the UV filter didn't have time to kill algae. The second pump (from another supplier) was lower-rated and allowed the UV to work, but died after 6 weeks, because it was really only designed to empty ponds, not to be used long term. After quite a lot of Web research, we found Closer Pets and are delighted with the 449 Pump. Our pond is getting cleaner every day and we're using a fraction of the electricity.

Cat Mate I ordered a second Cat Mate (automatic feeder) to help regulate my cat's feeding time and make it possible to leave town for a week. My neighbor will take care of loading the Cat Mate, hugs, and litter. One of my cats is deaf but she is adapting beautifully. I especially appreciate the ice packs that allows me to load the trays and not worry about the food spoiling. Thanks for the quick delivery.

Good Experience! Ordering was easy and delivery was timely. Product was well packaged and notifications were a great extra. Thanks!