JM
GBGlass in the Package Arrived Shattered (Updated) Update: Craftly reached out to me to have my order refunded and offered to send me a free kit as an apology. I've ordered from them 2 other times with no issues, and due to their prompt response, I will likely order from them again. The glass in the package arrived shattered and the whole box had to be thrown out. I understand that this could be the shipping company and not Craftly, but Craftly should make sure to package the glass so it doesn't shatter everywhere. I am currently in communication with Craftly for a refund. FYI -- Their emails go to the Junk folder initially.
gretchen holloway
GBshipping was quick and ordering was… shipping was quick and ordering was seamless
Robert R
GBLost but now received. I am very impressed with their customer service, at first I thought I didn’t get what I ordered, and their customer service team hit me up within a timely manner to make my experience better. Well turned out that I actually had it and the gift that I ordered was awesome! My fiancé loves it! Definitely buy!
Kyle Hunt
GBExcellet and prompt customer service My sole experience with customer service was fantastic. I inquired about a product that was not available, and the agent assisted me in getting the product anyway. I will certainly recommend Do Your Own Whiskey to all my friends. Thanks Craftly!
Diana
DEPerfect gift Bought it as a gift and the quality is really good. Very satisfied.