William Pittam
GBAVOID LIKE THE PLAGUE If zero stars could be given, I'd do that. My fiancée ordered outfits for her bridesmaids for our wedding from Tulle and Chantilly and the experience has been awful. The website advertised 4-5 weeks for delivery, and it has now been 8 weeks and we have nothing. My fiancée has emailed them many times, and Sophie the customer service rep is very wishy-washy about delivery, not ever giving us a set date for delivery, even hinting the clothes weren't even done (8 weeks after ordering......). Apparently from other reviews on this site, this is a consistent problem. They're not worth the time of day, let alone your business.
Katie Williams
AUExcellent What an awesome experience that I had with Tulle and Chantilly. At first I was worried about sending my measurements off over the internet and scared that my bridesmaid dress will come back either too big, too small, totally not what I ordered or different colour etc everything was going through my head but I was totally wrong about everything. Great communication between Sophie and I, the dress arrived so fast, exactly the correct measurement's, the colour was perfect and just amazing!!!! Thank-you Tulle and Chantilly :-)
Jovy Pereira
AEWine Bridesmaids I ordered 3 wine coloured dresses for my bridesmaids 45 days before my big day. They selected their style and fit as I didnt want it to be a one time occasion dress. Customer service was regular and constant. Delivery was on time and when the dresses arrived, all four of us were mindblown. A few specific alterations had to be made but nothing major. The colour was lovely and perfect. Wish I could add pictures.
Satisfied Mom
GBAmazing Old Fashioned Customer Service I needed to order dresses for both of my girls and unfortunately, neither fell into the ‘standard size’ category. While I had just accepted the fact that I would be paying additional money to have these items altered once received, I was very pleasantly surprised when I was contacted about the size choices I made and it was suggested that custom sizes were used instead. Both dresses came super quick and fit perfectly! You don’t find this kind of customer service much any more and I found the experience to be truly satisfying. I would highly recommend!
Armie DC
GBAbsolutely amazing service and gorgeous, high quality dresses! Tulle & Chantilly is nothing short of amazing! The ordering process was a breeze and my package came days earlier than expected, which is always a good thing! When I had to make changes to my first order, although they unfortunately do exchanges or refunds, the Customer Service team was great with communicating with me and getting me a good discount and rushed shipping! Their dresses are gorgeous material and are so flattering! I highly recommend!