Freemans Order was placed on a Thursday, expectant day for delivery was Tuesday but got it on the Saturday so can't complain. Excellent service.

Ordered an item Ordered an item - got email notification to say will be with you with 5 working days. After this point it went down hill rapid. Item never shown 2 weeks later, I go on live chat and they will log investigation. No update, so I log on again another chat, yes you will have a credit. I want the item and I think the delivery should be free and express. We can order it again and you will have to wait 7-8 days! Give you delivery for free, but wait! So I will have not updates from yourselves, I will have to chase the item again and again - what level of service are you offering customers!

Would give no stars but not an option. Would give no stars but not an option. Order never turned up despite paying next day delivery, constantly told it had been dispatched so couldn't cancel. Customer service highly inadequate and not friendly at all. Will never shop with them again

Good Had no issues with orders. Usually has what I'm looking for

I'm a new customer and so far my… I'm a new customer and so far my experience has been very good. Placed an order fir my daughter's birthday. The bracelet arrived earlier than stated. It's beautiful, my daughter loves it.