Scary Salesman! I have a very small business. I was looking for lower merchant fees than I currently am paying. Spoke to David Cates who made an offer and sent an email with that offer. When I called him stating that I was interested in moving forward, he called with a completely different offer. When I asked him what the next step would be, he said he would send an application. After a couple of days, I left Mr. Cates a message stating that I thought about the offer and decided to decline at this time. He proceeded to call me. I then sent him a text with the same message. He continued to call throughout the day, send multiple emails and text messages, clearly angry asking why I "rescinded", then making statements such as "you agreed and then rescinded...". Even after again replying that I simply changed my mind, he sent a text message calling me irrational. I then asked him to please stop harassing me. Scary experience to have a salesman get so angry. I would not consider this company. Hoping he does not continue harassment following this review but others should be informed.

I run a busy beauty spa I run a busy beauty spa and switched from Square over to PeakPOS about 6 months ago. Not only did it save me money but more importantly it put my business in a position to really excel. My team has nothing but praise for this platform, highly recommend!!!

Amy from Pinpoint Payments consistently… Amy from Pinpoint Payments consistently delivers exceptional support to merchants, setting a gold standard in customer service. Her dedication and expertise ensure that merchants receive prompt assistance and guidance whenever needed. Whether it's troubleshooting technical issues or providing tailored solutions, Amy goes above and beyond to meet merchants' needs. Her professionalism and proactive approach foster trust and confidence among merchants, making them feel valued and supported. Overall, Amy's commitment to excellence makes her an invaluable asset to Pinpoint Payments and a trusted ally for merchants navigating the world of payment processing.

Amy is fantastic Amy is fantastic! Super helpful and always treated as a priority. Couldn’t ask for better service!

Nice Experience My contact person Amy Hess is super nice and prompt to my concern. She made the entire process with smooth experience although there was little hiccups by another rep. There were lots of confusion on first hand as we switch to this provider but Amy patiently explained and drove us through each step. I would definitely recommend to my friends for their business.