Misunderstanding resolved satisfactorily Unfortunately, I had to return an item as it was not what I needed for my clergy role. Initially, I was told the item was not eligible for refund though I attempted to return it within the posted 30-day timeframe. After a few email exchanges, I was given permission to return the item for a refund and eventually received it.

Love the banners Love the banners! And everything else was good. A great experience overall.

I placed a number of orders between… I placed a number of orders between April and June because our VBS numbers kept growing and I needed more supplies. Each order was accurately packed and quickly shipped. Love ordering from Concordia each year.

I didn't speak to a person but at least… I didn't speak to a person but at least I found on your website the battery-operated candles for our National Crime Victims Candlelight Vigil on the National Mall in DC on April 26. I used the manufacturer last year but they were sold out and Concordia only had them in stock - so I was happy about that. Delivery was on time and they matched the ones I purchased last year.

Lightening-fast Shipping! Phone representative was able to locate the item that we were looking for that was out of stock online. Items shipped quickly and arrived over a week earlier than expected. Fantastic customer service!