Canterberry did an amazing job with our… Canterberry did an amazing job with our department holiday baskets. Matt was responsive and very helpful. He worked with me to get exactly what I was looking for while staying within my budget. He was able to send the baskets directly to the individuals while billing in one amount making expensing easy. All the baskets were delivered on time and their communication during the process was great. My team loved their baskets and they will be my first stop when I have to send another gift.

Ignoring emails Within 24hrs of ordering I emailed them asking to cancel because my friend, in the hospital, had to be revived 4 times in one day. They ignored my email for 2 days until it was too late. When I responded saying that is terrible customer service I received another email telling me it was my fault & they offered to refund everything but shipping out of goodness of their heart!? If your business is gift baskets, you can't ignore emails. Update: I was not going to get into it with you while I was cooking dinner, so yes, I hung up. I never asked for a refund. I asked to cancel order, then I said,, thank God you can cancel that request. At that point if you had just apologized for the situation, nothing else would have been said. But after your last unkind email to me ,I decided to leave a review

Did not receive what I had ordered… Did not receive what I had ordered which was Duckadoodles for my grandson. He received an Easter Basket with little girl’s items. Very disappointed. I will not be ordering again. Christine Kirkpatrick

Custom Backpack We bought a customer backpack for an event we are having to introduce one of our stores. We love them and they arrived on time. Will be using them again!

Great customer service!! I messed up when ordering and put the wrong send date, i wanted the baskets to arrive by Easter and sent asap but put Easter date as send date. I emailed customer service ice and received a reply almost immediately. He fixed my mistake and baskets arrived on time.