Great customer service When placing my order it somehow was split onto 2. I called customer service to ask why I hadn’t received all of my order and they quickly responded with an answer and resent out the second part of my order. Some how part of my order went back to the warehouse.

Awesome merchandise… Your purses and everything else u make r beautiful what a keep sake for when we lose a fur baby or family thank thank for making a Christmas gift for me

Over all experience very un happy would not recommend The BBC tumbler was great. I ordered a purse for a friend. They left off her name, sent 2 the same. When I questioned them about the leather construction, their reply was in the description it states PU leather (fake leather) poly something leather. They did not address the duplication, they did not address leaving off the personalized name. The website is very hard to use. User friendly NOT AT ALL. I need to quite ordering on line! Their final remark was I got what I ordered case closed

Great Product & Service In a world of "instant everything", we forget that custom pieces take longer. The quality of the product I ordered FAR exceeded my expectations & was well worth the wait. BM Gifts also responded in a timely manner to my questions regarding shipping. I WILL be ordering from them again.

Great quality product Great quality product, very soft material, with easy opening zip, washes up well .A Great gift for your loved ones,to show their love of pets or a great momento fo passed . Would highly recommend. Definitely worth the wait for the 6week delivery .