Perfect replacement Product was correct size and shipping was fast.

Dennis is a very knowledgeable person Dennis is a very knowledgeable person. He knows exactly what part I need. He even referred me to some great soft serve mechanics here in LA. I will definitely call call and continue doing business with Dennis. Thanks Dennis 👍

The pars kit that we ordered that… The pars kit that we ordered that claimed to be good for three different models had pieces that did not work in our machine. The white gaskets for the end of the augers were to big. We had to use the old gaskets to get the unit to operate properly.

Shipped the wrong part Shipped the wrong part, but quickly fixed the issue when I called. They sent the part even before I returned the wrong ones. I tried contacting them by sending a message via their website. No response for days. I finally just called them.

Top notch service, parts and expertise Excellent customer service! These are the experts with soft serve parts and service knowledge! They know the quality part you need and guide you in resolving your repair issue with dedication to your soft serve business parts and machine needs. Recently I had a machine part that broke. Called late in my day in KY (thankfully earlier in their day in NV). Part shipped out overnight and I received next day by noon to help me make a large event for which I'd already paid vendor fees! Consider them my super heros for sure!!