William Criner
GBExcellent buyer experience I have purchased discounted gift cards from Gift Card Rescue for several years. They continue to improve their service and are very competitive with other secondary market sellers. I have never sold them cards, so I am not familiar with that part of their business.
wen
GBfraud gift card and slow review/refund process I use to have good experience with this website and bough a couple good giftcards from them before. I recently have purchased a plastic gift card that should worth $200, but within a month when i went in store for purchases they told me the account of this card was closed. How embarrassing. I called the customer service of the giftcard issuer, they told me the original transaction to purchase the giftcard was not authorized by the credit card bank. I told GCR about it, mailed the card back for refund and more than 3 weeks has passed but there is no answer nor refund! I think GCR just lost my trust...
Pamela
GBGreat resource to obtain discount shopping cards Gift card rescue is a great way to find discount shopping cards. It would be nice however, when purchasing an electronic discount code/card that the code is emailed right away to use for shopping instead of waiting couple days for the electronic code to be emailed.
Meh
GBUnresponsive Customer Service GiftCardRescue.com has really competitive pricing on discounted gift cards. I am dissatisfied with their customer service. After emailing to check in on what looked like a double-withdrawal from my credit card account, I received an automated response saying someone would get in touch with me in a couple days. No response, no anything. The burden of challenging double charges shouldn't be on the burden of the customer. Period.
Customer
GBTerrible Customer Service I ordered four Kohl's cards in one order. Two of the cards were bad. It took me forever to get the customer service rep to take care of what was their mistake. I always spoke to the same person so I am guessing it is a one man operation. It took two months for me to receive credit. I chose to take credit on my account instead of payment back to my credit card because they told me it would take 4-6 weeks for a refund. I was told I would receive the credit the following day. It never came and I had to contact them again. Finally in a week it arrive. I cannot recommend Gift Card Rescue because of the huge delay in making things right.