Lisa & Mike
GBConfirmed no customer service I actually had a few transactions buying cards at Giftcardrescue, and I fortunately got the promised cards with the promised balance. But I noticed how bad the reviews are, so I decided to call their customer service number 410-690-8357 in the middle of a weekday, and it rang and rang and nobody answered!!! I did see quite a few people complain that they don't answer their phone, so that is true. I then sent them an email saying "I am having a problem with the gift card I bought, order #nnnnnn, how do I get a refund?". I got an automated acknowledgement of the email, but it has been over a week and there is no further response. So bottom line, don't buy from them, because if there is a problem, you won't get any refund. Yes, the discounted cards are some of the best discounts on the internet, but all it takes is one bad card and you'll lose the savings.
Kevin
GBzero customer service If there is a problem with getting a bad card, or batch of bad cards, and sometimes there is, they will not respond to emails or phone calls. No matter how many you send, not even automated responses. I have had problems for about 4 months getting these guys to refund bad cards. $2000 worth. When the cards work, they are fine, but for the savings and convienience it has it's downfalls
MC
GBStill waiting Had an gift card I wasn't going to use so decided to try giftcardrescue.com. They offered me basically 1/2 the face value and I thought something is better than nothing. I followed the procedures and was to receive a check. Six weeks later and I'm still waiting. I have emailed and get an auto response stating they will reply in one to two days but a week later still no reply or check.
wen
GBfraud gift card and slow review/refund process I use to have good experience with this website and bough a couple good giftcards from them before. I recently have purchased a plastic gift card that should worth $200, but within a month when i went in store for purchases they told me the account of this card was closed. How embarrassing. I called the customer service of the giftcard issuer, they told me the original transaction to purchase the giftcard was not authorized by the credit card bank. I told GCR about it, mailed the card back for refund and more than 3 weeks has passed but there is no answer nor refund! I think GCR just lost my trust...
Tracey
GBTake too long to process electronic tickets Take too long to process electronic tickets , I do wish they were more prompt they're so slow comparing to the other Giftcard companies . Need improvement in that area.