Terrible company Terrible company. Cheap defective products marketed as “luxury”. Horrendous customer service. What a waste of time. The coating on my husband's wedding band started scratching off after 4 days. They said I could get a partial refund, as in, I return the ring and they keep $1150 of my money. I had to threaten legal action, going to the BBB, the Attorney General's office to get a refund. Then they said the only way to get my $ back is to sign an NDA to not tell people about my terrible experience with them. They wouldn't let me have my attorney review this NDA before signing. I told them I'm not signing anything and they can discuss with him. BE backed down on the NDA and gave me my full refund. It shouldn’t have to come down to customers threatening legal action, and a company coercing customers into silence, to get a refund on a defective product. What a disgusting way to treat your customers.

I wish I could give zero stars!!! I wish I could give zero stars!!!! SUPER DODGY company. Do not recommend. DO NOT ORDER FROM THIS COMPANY. Unless you want to be absolutely stuffed around… not worth it when dealing with something as important as your wedding bands/ ring. These are time sensitive purchases. And you don’t need the additional stress - trust me!

We will be back! My girlfriend and I recently came in and had the best experience with Bryce. He was polite, patient, and knowledgeable. He took his time with us and went above and beyond our expectations. We felt welcomed and comfortable as an LGBTQ couple, and did not feel pressured to buy anything. We found exactly what we wanted, and will both be back to buy each other’s engagement rings and eventually our wedding bands as well.

Terrible Service Product needed to be returned for resizing, but the return shipping labels provided and the process in general did not work at all despite numerous attempts. Had to resize the product locally instead which was not refunded by the company. Poor experience all round. In future just buy from a good local company instead! Avoid this company and save yourself the stress.

I had no isssues getting a loose diamond Ordered a laboratory made 2.62ct, F color, VS1 clarity, emerald cut diamond on a Tuesday. Paid a little over $10k for it, $11k with tax. Similar natural diamonds were around $30k+. Diamond arrived following Monday, a day earlier than expected. I am not sure about all these neg. reviews on here. I had 0 trouble.