Order came with crushed containers and… Order came with crushed containers and one completely imploded with licorice spread all through shipping box. Reached out to Licorice.com customer service and got no response.

Bad Customer Service & Shipping I ordered licorice on December 19th and still never received my order. When I contacted the company they basically said, "wait until the first week of January you will receive a tracking number" yeah no thanks!! Please issue my refund was IGNORED 🙁

If your site worked worth a damn you… If your site worked worth a damn you would have had a sale instead of a pissed off repeat customer

No delivery after 4 weeks I ordered $125 worth of licorice back in October relying on the 4-5 day promised delivery. Credit card charged right away. I followed up after 2 weeks and was told they were behind in shipping but it will soon be shipped. Followed up after 4 weeks and was told that the company had software system issues and they didn't know when my candy would be shipped but it would be shipped as soon as possible. I cancelled my order. Will never order from them or their sister companies again.

Horrible holiday experience! As others did, I ordered both licorice and pretzels on December 11 for "guaranteed Christmas delivery". I sent an email December 22 and got a response saying that they had "a full day of shipping" ahead of them and my order would still arrive. Of course it didn't. I filed a dispute through PayPal on December 26 and sent an email asking to cancel my order, since I no longer needed the product after Christmas. They then sent the pretzel order December 27 and stopped responding to me. Licorice still has not shipped.