Very dishonest vendor Very dishonest vendor. I purchased a gift basket and upgraded the champagne for an additional $78 charge. When my sister received her basket, she sent me a pic of it in her thank you - and I noticed that the vendor DID NOT upgrade the champagne, which I paid for. THey refused to refund me the $78.

I ordered a gift basket for a patient I ordered a gift basket for a patient. I never received a confirmation for the order yet my credit card was charged. The basket was never delivered. I contacted the company and they kept reassuring me it was. They gave me a tracking # and said to contact tracking company - not their issue anymore. 2 days later still no basket. The tracking company said it would take a couple of days to research. Reviewed hospital surveillance cameras for the period of time it was supposed to be delivered showed nothing had been delivered in the stated time frame. It would seem to me this company should go after the tracking company on my behalf.

DO NOT BUY FROM THEM Very bad product. they send you whatever they have in stock, completely different to what you ordered, and what it looks on the website. Customer Service extremely poor and rude. DO NOT BUY FROM THEM.

Not as Described Ordered beer and cheese hamper as a gift. Contents not as described. Received cheap alternatives including processed cheese and a tin of tomatoes! Will not use again.

Late delivery of products I didn't order The delivery was late and did not include several upgrades that we paid for - including a more expensive bottle of wine and cheeses. When I asked for a refund given cheaper products were delivered, the customer service insisted that by purchasing their basket I agreed that substitutions can be made without refunds. Will not be ordering from them again.