Great service!! The customer service representatives are knowledgeable and do everything possible to be sure questions are fully and correctly answered. That gives me so much confidence in the company. The website is easy to use and the request for reimbursement process is fast and efficient.

Call, real people, real help! When I transferred to Lively from my former employer's HSA, it is a long and difficult process. Primarily from the HSA providers who are being asked to give up the funds to Lively. I had to go through this several times and each time I called Lively, got a person in short time and was helped immediately and they took care of getting the funds transferred. They also allow my TD Ameritrade (now becoming Charles Schwabb) to invest my funds and provide me advice.

BEST Customer Service This is the most refreshing Customer Service experience ever! I have called three or four times over the past year and each and every time I get a knowledgeable, friendly, professional agent (who is also a regular English-speaking individual). They have answered my questions or solved my problem every single time. Thank you, Livelyme for hiring the best Team ever and for making it way easier for the end user to get real help directly from the source. I highly recommend them to anyone who has or needs an HSA. I hope they're around forever! Thanks, guys.

Lively is a top notch provider I was a Lively customer for 4 years. I initially opened an HSA to rollover an employer sponsored HSA that charged me account fees after I switched employers. When the new company I joined started offering an HSA contribution, they contributed those funds directly to my Lively HSA. Now, after switching employers again, I'm making the tough decision to consolidate my accounts. Through the account closure process, Lively has been outstanding to work with. I have nothing but good things to say about the team. Other items of note: * Product is simple, but incredibly functional * Debit card / expense reporting is helpful * Ability to invest HSA dollars without additional fees is a game changer * Support team is super helpful 5/5 recommend

The user experience The user experience, robust investment options, free to save, ability to link other credit cards to find lost savings, and the amazing service teams that back it all up. I can go on and on.