Frustrating experience, but quality wares. Ordered three items around Black Friday. Great prices. However, one week after the expected delivery date, still no confirmation of shipment. No reply from their customer service via email. Voice mail full. One day after this rating was posted and charge was disputed, the package was finally shipped. Items were well wrapped and looked great! Dispute withdrawn, all ended well, but the experience was less than stellar. I have updated my rating in response (from 1 to 3 stars).

Beautiful Products at a Great Price! The bowls I purchased from the site are gorgeous, especially for the price. I had placed my order Saturday night and it arrived Monday morning! The delivery person was very friendly. The bowls were so carefully packaged, too. I couldn’t be happier with my overall experience with MTC.

Everything went great! Everything went great! Driver texted me 15 minutes before arrival and at arrival. Very professional and polite. Items were perfectly packaged and came at proper temperature. Will definitely be ordering again!!

I love companies that have an alternative to Amazon etc I’d tried to order a manual Japanese style can opener from another company through Amazon and twice tracking showed it as delivered but it never turned up, so found this store while searching online for local options. The can opener was a couple dollars less here than from Amazon which was great! At the same time I ordered a mandoline that I’ve had my eye on for a while, but had put off ordering from Amazon because I know there are issues with fakes being sold. Package arrived within a couple days, and everything was in great condition. Very happy with my order and shared with a couple friends as well. I’d definitely order from here again.

Ordered a cutting board, got much more 😁 Ordered a cutting board, realized it was too small and reached out to them to change the order. They were SUPER helpful, friendly, and professional (looking at you Coco) and best of all out everything in writing despite us talking over the phone. Made the whole process really easy and got local delivery in NYC within the next day. Honestly kind of shocked at how amazing the experience was and will definitely be ordering from MTC again and checking out the brick & mortar store.