The response of customer service was… The response of customer service was top notch. Helped me right away with what I needed. On top of that they took great care to make sure everything was packaged extra safely so nothing broke or busted in route. My only wish is that they weren't all the way across the country so shipping was a little cheaper.

I've ordered chocolates and other products. I've ordered chocolates and other products from Pastry Depot and I have never been disappointed in the quality of products or service. For example, once, I didn't receive my order (order delivered to the wrong address), and Pastry Depot CS not only helped me through the UPS process but replaced my entire order without involving a lot of stress! These days you don't find many companies that stand by their reputation and provide IMPECCABLE customer service!

I knew your product would arrive safely… I knew your product would arrive safely and without any damage. I also enjoyed the small quantities. Not having to commit to buying 200+ tart shells if I didn't need that much is appreciated.

Reliably Affordable The prices were reasonable and very competitive and the cost for shipping was not excessive. I didn't feel, as a home cook, that I was being gouged or even slightly taken advantage of. Unfortunately, too many suppliers take advantage of consumers with small orders. On top of that the order was assembled, shipped, and arrived much sooner than I initially expected.

Great products, customer-centric service I love ordering from Pastry Depot! They have a hard-to-find dark chocolate that I love… Their web site is easy to navigate, they tell you how many bags they have available, and warn you about shipping during warmer weather. Then they keep you informed about the progress of your shipment every step of the way. What’s not to love about this amazing shop and their customer-centric service? Thanks, PD, from another ecstatic repeat client!