Curtis J Ford
GBVery easy to work with Very easy to work with. Explained the process and final determination very well.
Leeann
GBI was very skeptical at first I was very skeptical at first. Sending really big checks to someone I really didn't know was very scary. But, everything they said was true, and my debt to the IRS was erased and I even received rebates!
CM
GBGreat Customer Service, Expensive Services OCCAMS has great customer service, they're communicative, flexible and helpful. They are also expensive and not fully forthcoming. The cost was less than some, and more than others, at something like 15% of billed charges. The reality is that with the amount of work I had to do so they could submit brought the value they provided was about half of what we paid. What I mean by "not fully forthcoming" is that they told me that the ERC's we got weren't taxable, which is technically true be effectually not at all true. We discovered after spending the money on critical business operations, that we owed 25%-30% of what we were paid to the IRS and state. If they had been upfront, we still would have done the ERC process with them, and we would put 30% aside for taxes rather than having to use reserve funds
Frank Gallipani
GBComfortable experience. Thorough and knowledgeable. Explained everything needed and we’re helpful throughout the process. Always friendly!!
Bennie O Brooks
GBAll representatives were very…Real. All representatives were very knowledgeable and customer service oriented. I felt they wanted to assist me and insure my needs were met. All my questions and concerns were addressed in a caring and professional manner- Thank you Fidelity and OCCAMS for your support in this effort!!!!!