You get excellent customer service… You get excellent customer service every time you call, no robots that want to walk you through a long menu.The product is of the finest quality and if you need an education on how to use it properly they are glad to walk you threw the process!

Works great, SS Brewtech 1V I got the 400 micron bag. It fits the kettle perfectly, feels durable, and worked great! I used it without a false bottom and there were no issues or scorching on the bag at all. Would definitely recommend.

This Bag never fails This Bag never fails! Made to order and always manufactured with the highest quality. This is my second Bag and I will be ordering more in the future!!

Bag is well-made and sturdy Bag is well-made and sturdy. I provided measurements and sized up 1/2" because I was between sizes. I recommend sizing down a bit because the bag is loose in the brew kettle. The pulley system works, but I don't recommend it if you use more than 30-35 lbs of grain. I used 40 lbs, and it was a struggle with this small of a pulley system.

Brewbag works great Brewbag works great, but supporting knowledge was much appreciated. Not that biab isn’t readily online, but they condensed to key points. Great how all the little extras (binder clips, pulley, gloves) were all on their site at very low prices. No way I would trust a paint bag with that much weight hovering over my brew gear.