Ordered a gift card that never arrived Ordered a gift card that never arrived. They then said they "emailed" it even though the original order stated an adult signature was required by Fedex.. Email never arrived two weeks later.. I asked for a refund and they said there were no refunds on gift cards.. I explained I never received the gift card so I was only asking for a refund for something I never received. Despite repeated back and forth, they expressed their final position that I would never get a refund. BTW, they could not prove they ever emailed it. 100 dollar rip off

Was excited to get champagne but never came says it’s on truck for a week Wow wish I had read the review before ordering my wine that I don’t think I will ever see. What I don’t understand is why FedEx can deliver anything else but seems to have such an issue with delivering this wine? I honestly think it’s some crooked way to get people to pay extra for that shipping membership. Total Crap.

Excellent prices and quick delivery Excellent prices and quick delivery. Very pleased with my experience at Wine.com.

Happy Customer Since 2019 Wine.com is very good at what they do. I've been a regular customer since 2019. I've placed lots of orders and rarely had an issue. When I did their customer service team was great. In one case they sent me the wrong bottle, credited my account and let me keep the mistake at no charge. Their selection is very good and their prices are fair. The discounts are nice and the Stewardship program which includes free shipping is a bargain.

Shipping issue The program kept rejecting shipping dates. I got it worked out, but only after Chatting with customer service, which wasn't available at the time (late in the evening) I first tried to place the order.