JONATHAN E LEVITT
GBThe bottles The bottles arrived damaged on the coldest day of the year in NJ. They must’ve frozen in transit and the corks popped halfway out. I submitted pictures to the merchant and the organic wine store dealt with the situation, obviously the fault of UPS, responsibly and quickly. Thank you organic wine store.
Charly W.
GBExceptional Customer Service Owner of the store contacted me personally when he thought there was a fulfillment issue with my order. He offered the a free bottle of wine in replacement of the order shortage. The order arrived a day early and everything was in excellent condition. Definitely would purchase from this store again.
DR
GBOutstanding service!!! I live overseas and ordered some wine for my family in NY to enjoy during their holiday celebration. Michele was amazing at helping me sort out some delivery issues even going above and beyond anything I could have expected. I imagine the wine will be as amazing as the customer service!!!
David Catanese
GBGreat service and enjoyed the wide… Great service and enjoyed the wide selection of wines. Haven't had a bunch of organic prior to this but the Chianti totally made me a convert!
Terry Heiney
GBFast, Efficient Service - Excellent Selection of Wine Found an expensive and difficult to find Italian wine at a good price. Delivered in two days. Couldn't ask for more.