Maggie Schneider
GBVery fun way to learn about what you like in wine! We got a six bottle monthly subscription as a gift and the experience has been delightful from the beginning. The website is easy to use, the starting quiz was fun, and there are options for every preference. The wine came quickly and was elegantly packaged with useful info included for each bottle. When we ended up with a bottle we didn’t like, (we expected that they wouldn’t all be wins, and we didn’t complain, we just rated it lowly on the app), we even got a (totally unexpected) personalized response from customer service letting us know what would change in the future to match our tastes better. Overall would highly recommend! It’s a very fun and accessible way to learn more about what you like in a wine.
Debra Turner
GBWhat a wonderful wine club! What a wonderful wine club! I have been a member for years, and have yet to have a bad bottle. Their creativity is so welcome; their customer service is truly first rate. Thank you, Bright Cellars, for upping your game constantly!
Judy Joneskrivitskiy
GBGood selection of quality wine and sommelier service Bright Cellars has provided me with a good variety of quality wine since 2018. When looking for a particular taste or pairing their sommeliers have been spot-on in their recommendations. Their special offerings bring an added chance to taste something new. I have one non-alcoholic bottle added to my next order. I'm expecting that their standards hold true and this isn't just another alcohol free wine that tastes like overpriced simple grape juice which I've tried in the past.
Robert
GBEither gives you another chore or doesn’t deliver and charges you for it One of the big draws for Bright Cellars for me was the delivery. The two options for delivery companies either meant they wouldn’t attempt a delivery and you’d need to pick it up After multiple “failed attempts” or no flexibility to change delivery times resulting in them returning to sender. If you email them about this the best they can give you is a partial refund minus the 25 dollar delivery fee. This company is full of vultures.
Quintin J Clough
GBNo heads up given a delivery is on its… No heads up given a delivery is on its way. I was not given reminder that would allow me to cancel the "order" which is not an order because I did not physically put in for it. When I reached out just 3 hours after a text message from 3am - I got a lot of love and hugs and the superficial excuse that: "I do see that your order has already been processed and due to an update on our terms and conditions, we are unable to cancel your order. I’m so sorry for any inconvenience this may have caused! 😓" Its not inconvenient - it is robbery! Im out 220$ for a product I don't want.