CarolHaro
ESQuick service , good wine I've never ordered Wine on Sale before, but since my quarantine use of wine has grown slightly (yes, I'm a sinner), I thought why actually not? For this price, the wine tastes very good, I likes it. Thank you also very much for your quick service, everything was on the top! I'll use your services more often for now.
Rosemary
GBExcellence & a different world Every review that praises the excellence of the customer service of wineonsale.com is right on target. I dealt with Anthony, who was extremely helpful. This would be a different world if every company provided customer service like wineonsale.
Jim Bath
GBWineonsale is A#1 in my book Wineonsale is A#1 in my book. I thoroughly enjoy the wines I receive BUT, the latest FedEx screwup proves what a 100%, 1st class business they are. FedEx “lost” my 20. Outlet shipment and wineonsale replaced almost immediately. FedEx eventually found part of my original order, repacked it horribly, and delivered it. How none of the bottles broke is a major mystery. Anyway, I notified wineonsale that I had received what was left of my original order and wanted to pay for it. They are, without doubt, one of the best on line businesses I have ever dealt with.
Sean
GBI was interested in trying new wines… I was interested in trying new wines from across the country at a great price point. I purchased in total 71 wines from 4 of their prepacked cases. I ordered a 20, 18, 18, and 15 set of cases. The order delivered via Fedex in 2 days. Everything was neatly packaged and no damage or breakage to any bottles. The issue was upon opening each case there were multiple duplicates. In total of the 71 wines there were only 20 unique wines. I received 51 bottles that were duplicates. Some I received up to 6 bottles total amongst the 4 cases. Some cases had 3 of the same bottle in them. 1/4 bottles to be new seems like not a fair shake. I emailed customer service my concerns and they asked how many duplicates were there and I can exchange them. Once I advised it was 3/4 of my order they stood behind "our website states that there may be duplicates of our best wines". I again stated that is understandable, but 50/71 to be duplicates seems a bit excessive. They offered a refund on 13 wines total at $6.86/bottle. I had asked for a full refund and they refused to do so without me having to pay for shipping and handling. After 2 follow up attempts on how to rectify this situation they stated their final offer was to pick up the 13 bottles for the refund. I've yet to try any of the bottles so I can't speak on their quality. However if you are like me and were hoping to have a bunch of new wines to try out I'd be weary of using this company and my technique. If anything do 1 case and I guess roll the dice that you'll hopefully not get a bunch of duplicates.
Ralph Helwig
GBI have tried a number of "wine clubs"… I have tried a number of "wine clubs" over the years. All give a reasonable discount for first order, and the wines retail value is between $8 and $15. Subsequent orders are over $20 and it is very hard to control the frequency. Wine on sale does not force any minimum orders but has the BEST valued wines in their selections! Recent shipment of 20 wines for $95 shipped had 5 wines could not value... 15 wines retailed between $16 and $35!!