Shannon Walsh
GBTotal scam! Avoid at all costs Dishonest & fraudulent vendor!!!! Wish I had seen these reviews before I ordered. They falsely advertise products as in stock when they are not. They take no responsibility for that at all. Once they inform you that they don't have what you ordered, they won't cancel it & refund your money even though the error was their fault. Instead they claim they will only offer a substitution with an item you don't want. Oh yeah, apparently refusing or return the shipment for a refund isn't an option either because they'll hit you up for a restocking fee. Once they have your money you are screwed. P.S. The item I ordered is still showing as in stock - so they can scam others apparently.
Stan Sexton
GBEasy to manipulate the web page Easy to manipulate the web page, but paying almost as much as the tequila for shipping is outrageous, that is why I didn’t do 5 stars
Mel
GBYou ooze you loss… I also wish that I had checked their reviews before placing an order. I ordered four bottles of bourbon 7 Jan 24 and received two on the 19th. I called the following Monday and Tom the rep told me that he was very sorry to hear that I didn’t receive my complete order and that he would make sure that the shipping department would get it sent out that evening. I followed up with an email requesting that they provide me with a tracking number. They replied stating that I should give them three days and if I didn’t receive the other two bottles they would give me a credit. I have been unable to make any contact since and I don’t expect to. I hope that the authorities put these guys out of business. To bad I can’t give them 1/2 star rating.
Michael Benefield
GBNOT Good Customer Service! First of all, I was unable to edit my cart. The "Help Desk" attempted to assist me (they sent me a couple of screen-shots, but neither matched with my screen appearance.) Then, the delivery arrived (the order was sent to my son) during the day and required an adult (over 18) signature. He and his wife both WORK during the day!!! On the 3rd attempt, the carrier threatened to return the order to the sender. My son called, and they would deliver it to another business for an additional $8 fee! NOT good customer service!
Aurora Kruckeberg
GBThe almost never answer the phone when… The almost never answer the phone when calling and they are penny pinchers, will overcharge for anything they seem to be able to.