Beware! TOTAL SCAM!!! I was trying to order a several items and placed them in shopping cart. Before the placing the order I have called the store to make sure they have everything in stock. Store associate (Lisa) and I went through the order and she had confirmed that items were in stock and I can place the order. According to shopping cart order was supposed to be $200+. But I was told that I have to pay more than $1200 for the order. I had asked why prices on website are totally different from the prices she told me on the phone. Store associate said that prices on Website do not matter and I should not pay attention to Website prices and she had refused to honor the prices in Shopping cart. It is absolutely deceiving and unfair practice. Total SCAM. Before order please read REAL reviews on Yelp, BBB, and other sources. Please Avoid this store.

BEWARE THIS IS A FRAUDULENT COMPANY!!! BEWARE THIS IS A FRAUDULENT COMPANY!!!! I received an EMPTY BOTTLE, and they REFUSED REFUND OR REPLACEMENT! I ordered a bottle of liquor, and an empty sticky bottle was delivered. The cap and seal were off, and the papers inside were stained, as if the liquor had spilled. I emailed and sent pictures as soon as I received it, and they replied saying the following, "If the entire bottle was empty, the box or paper would have shown signs of water damage somewhere from the leakage and FedEx does not deliver any packages showing any signs of damage. The seal is just a simple piece of thin paper and has nothing to do with the bottle coming open. This is why we require an adult signature to protect you and me from these cases. Since this package was signed for and accepted there is nothing I can do on my end." I tried calling back multiple times without an answer and finally got through to someone today who said I had to file a separate claim with FedEx because since I signed for it, I had accepted the package. The woman I spoke with was horribly rude and said there was not enough evidence that an empty bottle had been delivered. I told her I could not have known the bottle was going to be empty before opening the package. I sent pictures explaining the issue immediately after receiving the package. I asked to speak with the manager, and she said she was the manager. I told her it was ridiculous that they delivered an empty bottle and wouldn't either reimburse or send a new one. She said couldn't do anything for me, then told me I had a bad attitude and hung up on me. WORST CUSTOMER SERVICE I HAVE EVER EXPERIENCED. DO NOT USE THIS COMPANY!!!

Love Cost Plus Liquor The packing was superior and the bottles for the holidays arrived in perfect condition. Cost was great and I will be buying again from cost plus. Thank you!!!

Should have told me up front that the… Should have told me up front that the product I wanted was not available. Instead, I had to order and find out afterward that it wasn't available.

An Easy Review to Write Easy to Review..........Great website, great selection, great pricing, great turnaround on orders. I've bought online from excellent stores from Connecticut to New Jersey to California..........Costplus beats them all.