KGT
GBI ordered the wrong sized saddle… I had ordered the wrong sized saddle and contacted customer service to arrange for return and credit. They were very friendly and helpful. I returned the saddle and my credit was processed immediately so I could reorder.
Jessie
GBSo helpful!!!!! The Sit Bone Measurement Kit!!! I tried SQLab's sit bone "measure at home" kit and was so pleased with the service! The kit was mailed right away and I received it within a week. I was interested to find out that my sit bones are relatively narrow and this is the reason for my many bike-seat-woes! This kit has set me on a new path to comfort where I can find saddles that fit my body perfectly! So happy with SQ Lab! Thank you!
MJ
GBVery comfortable saddle Very comfortable and well-designed saddle. I liked it so much on one of my bikes, that I bought another saddle of the same size and model for another of my bikes. Highly recommend the product.
Unhappy
GBTried to return one item and have not… Tried to return one item and have not been refunded. My emails to customer support are going unanswered.
Ken
GBEasy to follow sizing instructions Easy to follow sizing instructions. Fast delivery. appears to be very good quality. Was off my bike for nearly a month (other than 5-10 minutes at a time)due to injury and first time back in the saddle did 2 hours nonstop pedaling. Seat is very comfortable and supportive!! Thank you.