See's Candies

El Camino Real 210, 94080, South San Francisco, United States
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2.15
Based on 20 Reviews

5

15.00%

4

10.00%

3

5.00%

2

15.00%

1

55.00%
About See's Candies

See's Candies official online chocolate shop offering delicious chocolate gifts & candy treats for all occasions. Order a box of your favorites today! See's Candies

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Contact Info
  • El Camino Real 210, 94080, South San Francisco, United States

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Eileen
GB

This is expensive candy and I expect… This is expensive candy and I expect that you should get what you pay for, including decent service. I sent several boxes out to several locations across the country to my children and grandchildren anticipating that they would receive them in time for Easter. I was assured by the see’s agent that they would all get to their intended destinations on time. That didn’t happen for three of my children and grandchild. The chocolates were delivered to the wrong address even though they were correctly addressed with my daughters home address, the driver simply dropped them off at the wrong house, resulting in them not receiving the chocolates in time for Easter but rather several days later when their neighbor brought them their missing parcel. I reached out to see’s and told them of my disappointment and have yet to receive a response. I notice that see’s go-to response to every complaint sent in with a pre written response, a form letter in essence, telling everyone to “ Please provide your contact information so we can work with you to renew your good feelings about See’s.”, which is just a way of dismissing us (who’s going to provide personal information on an open format?) and avoiding accountability since they already have our information in our see’s online accounts, which most of us who order online have set up. I know I have one and they have all my contact information, yet I've received no response from them after sending an email telling them of the issue. So please, see’s, spare me your canned response and just do better. You clearly have no problem charging a huge premium for your chocolates, show that same level of investment in treating your loyal customers with care.

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Stech
GB

Wanted to give my clients sweet gifts… Wanted to give my clients sweet gifts for the holidays - went to the client section on the website under client gifts ordered $300 worth of candies. and guess what... they shipped the candies with out from address. So my clients received candies, just candies, from no one - no return address, company name etc. Agent on the phone confirmed that there is not a place to put additional msgs. but offered no resolution - I've waited couple of weeks. and without further adieu leaving this negative review.

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dawn doherty
GB

Don't waste your money Staff was awesome, I bought over $200 worth of Easter chocolate. I just ate a bordeaux egg, this was not bordeaux, it was some discusting marshmello cream, I am so disaporinted! Regarding old stale candy reviews, I used to order for my clients on line. Chocolate was stale . See's sent out a new order, however, it was Christmas and the rest is clear. Just opened a small foil Easter egg, foil was sticking to the egg, lo and behold, egg has white spots. Shame on you Warren!

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Gary George
GB

I’d never had See’s chocolates before I’d never had See’s chocolates before, and I love premium confections. I must say I was a little disappointed from the start. I bought truffles, assorted creams and peanut brittle. The brittle tasted as though it was over-heated, more carmelized than a brittle should be. I haven’t tried the creams yet, but the truffles I tried were what I’d call creams. They weren’t melt in your mouth style truffles I love. I’m hoping I like the rest of the order, but I’m disappointed in what I’ve tried so far.

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Debbie Price
GB

Sees Advent Calendar - Disappointing! I want to say how disappointed I am in the Sees Advent Calendar. The quality of the box was poor, seemed cheap and the back fell apart several times and all the candy fell out. Secondly, the actual candies in the calendar were probably the cheapest, most boring candy that Sees makes. The thing I love most about Sees is the variety and interesting delicious flavors of the chocolates, none of which were included. How disappointing. Will not be buying one again.

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