Ease of use! We like the ease of use of this product. It is some setup work in advance and then it works smoothly. We have looked at many other products and decided to stay with Hostfully for the long term. For questions, support is an email away and they answer very quickly. The help section has detailed text and video and I can generally get my questions answered there. The company is always upgrading channel and integration options.

Hostfully successfully integrates all… Hostfully successfully integrates all of our software and bookings into one. The chat button has articles for most of my questions and for the ones that I can't find, I can easily get a rep to answer in a timely manner.

5* for Hostfully Platform and Client Support We moved our 125+ STR system to Hostfully and have been super impressed with the platform but, more so, the service and support received throughout the onboarding process and beyond. We are still exploring all of the benefits of Hosfully but are already beyond happy with the swtich.

Jose and the Hostfully team are some of… Jose and the Hostfully team are some of the best support I’ve ever received. The tools are very comprehensive and I feel much more empowered as a host.

Absolutely shocking - avoid Absolutely shocking, at first they promise you the world and get you set up with an onboarding specialist which to be fair mine was very nice, however I started to notice problems after fully set up such as if a guest books more than one room this has to be manually adjusted and that in booking.com it does not show your bathroom info if you have apartments and constantly syncs out your bathroom information. There was also an issue with the reporting where data is not being pulled accurately and I was completely missold a system. After figuring out all the issues I contacted Joseph who sold me the platform who kept fobbing me off and telling me they will be resolved just not immediately and when asked for a refund over a week ago told me management were looking into it and now being completely ignored. I will now be raising a chargeback with my bank. Luckily I found a better platform and moved swiftly. Avoid at all costs.