Absolutely love the syrups Absolutely love the syrups, especially the sugar free options for our diabetic home. With that said, the shipping costs are really too high. The cost of the purchases rise too high because of that, shipping does not have to be so expensive.

Repeat Buyer Repeat buyer on Serious Sips back from when they used to be Serious Chai. Very nice people on the phone and such fast shipping to me here.

First purchase for personal home use First purchase for personal/home use. After I placed my order saw an additional coupon code on their website so I called customer service for the discount, made an additional purchase to qualify and received everything within a few days. Great service, low prices and the shipping cost is not so bad. Thank you!

Great company w/ many many flavors Today I received my second order from Serious Sips Company. I am so very happy. First, I just ordered 5 bottles of syrup yesterday and received them today! Also, they have what looks like to me the most flavors I have EVER seen!! Additionally they have (syrup) pumps and chocolate syrups and accessories. A really good company. Try them; I THINK you’ll be happy!

After a week and multiple calls, package still hasn’t ship I can honestly said, it has been a horrible experience! I made an order on April 28 and I was supposed to receive the package last weekend. Long story short, the package still hasn’t ship and I have made multiple calls to try to resolve the issue and expedite the situation. The online order status says one thing different at how they are managing their orders. One of the products that I ordered was sold out and no one contacted me to let me know, thanks God I called and cancelled that product so my order could processed. My package suppose to be here today and still hasn’t ship. Customer representative told me basically that it was my fault because I was calling after 4 pm and by that time they can’t do anything because FedEx drivers pick up packages at 4 pm, therefore, even though I called multiple days and times, following up my order, they couldn’t help. Extremely displeased and honestly mad at the terrible experience.