Awesome customer service Before I dive into the review I have to thank Karoline from their customer service for being so fast and easy to work with. The whole buying process was very easy and straight forward. Nothing to complain. My new machine shipped right away the next day. It travelled from Lithuania, but nevertheless shipping was very fast. Only 8 days from ordering to making espresso! I will definitely buy here again.

Excellent service Excellent service, kind attention and immediate responsive, impressive I am from China and love this product as well the coflon compressor made me survive in quarantine with espresso 🤩 I will enjoy the device in office

Kind, patient and professional I'm from Taiwan, even though I need google translate to communicate, the customer service is patient and explained my questions clearly, and gives the greatest support, definitely deserves five stars!

Very honest customer service I ordered a DeLonghi Coffee machine to be delivered to the US without knowing the current and voltage differences between Europe and US; I got an email from their customer service a couple of days later, warning me that there are a couple of differences and that the coffee machine might not work in the US. It takes a LOT of honesty and morals to jeopardise your selling opportunity just to inform the customer. Any other seller would've just sent the machine and got their money. I'm definitely buying from them again

Very good customer service Very good customer service. Even though the parcel was not traceable by gls with the help of customer service package was fast located. I ordered Eureka Mignon Specialita. This coffee grinder ist great!