Grandma C
GBcurtain arrived with greasy film Purchase a 16 ft bt 10 ft patio curtain and hardware. Problem is the clear plastic came coated with something oily, making it foggy. The company told me to use vinegar or degreaser. Nothing takes it off, not to mention the huge amount of work involved trying. They keep saying they will check with the factory, So I have a curtain hanging thst I can't see through.
Kevin
GBpatrial order with no eta on the rest Was shipped partial order within a week which was the estimated time but the other part of the order was out of stock and i was not notified until the first part of the shipment showed up. Asked them to expedite the shipping for the inconvenience because its now holding my project up but was told there was nothing that could be done. Now going on 2 weeks since i received the first part of the order.
Cindy
CADID NOT REFUND TERRIBLE: I placed an order for product that was available on the website, received an email that product was not available and they tried to UPSELL for more expensive product. Order was cancelled. Was promised a refund but of course I WAS NEVER REFUNDED. I will never deal with this company again. STAY AWAY. The last email from Sept 20 stated "I have sent a reminder in regards to refund to "management". Heads up - Emails relating to my order came from both Strip-Curtain and Envirobarrier so they appear to be the same company.
Thom Drewke
GBReally poor customer service I originally bought strip curtains for a small single door. The plastic wore out after a few years and I bought new plastic. They sent me uncut plastic instead of the nine strips I ordered. Then the "customer service" person told me he wasn't sending me replacement material. I don't like their customer service at all.
Chris
CAProduct came in a timely manner and was… Product came in a timely manner and was exactly what we were promised. A great experience with this company.