Excellent customer service & product! Excellent customer service & product! Bought a bottle of the mustard BBQ sauce from a local store that went out of business. When I opened the sauce the lid was damaged making it unsafe to consume. I reached out to The New Primal and they shipped me TWO bottles free of charge! Finally got to try the mustard sauce; it is scrumptious and works well for those doing keto/paleo or who generally love delicious flavors :)

I absolutely love their Buffalo… I absolutely love their Buffalo seasoning. Top it on potatoes for a wonderful vegan dish. Delicious! Fast shipping and well packaged. The New Primal people are also a delight. I had a small issue and they dealt with it with quick resolve.

Excellent Customer Service I emailed the customer service team regarding a bottle of buffalo sauce that was rusted under the cap. I love New Primal sauces so needless to say I was a little disappointed. I received an email back the same exact day with an apology and explanation of the issue, as well as, an offer to mail a replacement bottle. This all happened within 3-4 days, amid a global pandemic. Really impressed with the response and will definitely be a customer for life. Thanks for making such great products!

My name is Candy and I work in… My name is Candy and I work in healthcare! When I reached out to the company they were so thankful and provided my staff some wonderful treats! It’s just amazing how you guys take care of us healthcare workers! We really appreciate it! Thank you! Candy Reyes Memorial Sloan Kettering Cancer Center New York, NY

Everything about New Primal is awesome Everything about New Primal is awesome. The New Primal sauces got me through so many Whole30's early on! I learned very quickly I could make recipes and foods just as delicious if not more with Whole30 Approved products. We don't even think about other sauces and dressings and the Beef Thins are my favorite snacks! My clients love these products too and I enjoy introducing them to the wonderful world of flavor that awaits!