Silvia Kraneiss
GBSuper service Super service, response time very quickly. Shipment send swiftly. Love the customer service, I order from many German Companies, but Germanshop24, customerservice is outstanding.
Maria Wu
GBGreat products, reasonable shipping costs Got my order yesterday and I was very satisfied. The products arrived in great shape, even the chocolates were not melted when temperatures here in Texas are already high. Shipping costs were very reasonable when you consider it comes all the way from Germany. I paid about $30 for my 20lb order and it arrived with FedEx Express within just 5 days! Amazing! Thank you!
GUDRUN SWANN
GBCustomer Service is awesome! Customer Service is awesome!! I really appreciate all the help I needed. I shop for several Years now, and all my orders are excellent package and always on time. Great Company and I recommend them highly. Again Thank you so very much for help! Best regards, Gudrun Swann
Curtis Weida
GBA taste of Germany delivered to my… A taste of Germany delivered to my door. My Stollen arrived fresh and delicious. Only negative thing I can say is DHL shipping was a total disaster. My package sat around here in Indianapolis for over a week due to a worker strike. My package arrived too late for my wife to deliver the chocolate "Katzenzungen" I want to give them for Christmas (she left for Texas 10 hours before the package finally arrived) This wasn't the German shops fault, but I will not order from anyone using DHL. DHL totally dropped the ball, and they were evasive when I called. The German shop however, promised to make things right. They were victims of DHL as well.
Tina Williams
GBExcellent service I have placed multiple orders and all, except one, were delivered without delay and in excellent condition. I had one order shipped and stuck at New York Airport even though my Airport is Washington DC. I can't fault them for it. Once the mistake was discovered the order was quickly delivered. I've recommended them to others and they have received their orders promptly as well. The only thing I would recommend is adding Baby Food products since they all keep asking if I know whether or not they carry items such as Brei and Formula.