Mer Ram
GBExpired... Received order today. Expiration dates blurred out, I assume product was expired. They refunded the products with blurred expiration date. Regardless, the shipping alone for the order was 4x that. Asked if they could send me replacement, was told they're not available. Overall, customer service very responsive.
Ken Hirsch
GBThank you Balkan Fresh for sending… Thank you Balkan Fresh for sending this. I realize that it's not your norm to send this particular product halfway across the country. When I've received this from other sources they've taped up the top to prevent leaking during shipping. Without it taped up there was a little leaking, but I believe the peppers are still fine.
Mary Godzeno - USA
GBBalkanfresh Placed an order online yesterday and received my order today. The shipping cost was very low. They sent an email with the tracking # yesterday showing the delivery date. The package arrived in a sturdy box with a lot of packaging to protect my order. No dented cans. Great Service! I also received an email from the company notifying me that the package had been delivered. I will certainly be purchasing from Balkanfresh again. The website was user friendly and there were two payment options, credit card or PayPal. Thank you to the Balkanfresh Team!
Jadranka
GBI was thrilled to find my favorite Balkan foods I was thrilled to find my favorite Balkan foods online. Luckily I live in MA so I fall within their shopping radius for burek and other frozen items. We are now stocked up on Burek, rolls and cheese. Can't pass up the napolitanki, rosehip jam, pasteta and eurokrem. Brings back childhood memories. The customer service was amazing and their shipping was extremely fast. I received the order the next day. I will be ordering from them from now on frequently. Thank you!!
georb
GBFirst time order and they made it right Ordered some cherry juice from them for the first time. Easy transaction. My products came in on time. Unfortunately two of the containers were damaged then shipping. I reached out to them and asked them if they could reship or credit me the two containers. They went above and beyond and gave me a full refund and said sorry for their inconvenience. It's rare to find companies that actually care about customers anymore I will definitely be ordering from them again.