Consumer
GBThe customer service was horrible The customer service was horrible. I was just browsing and somehow ended up with a box that I didn’t want so I tried to get a hold of them and they were totally unavailable to help me. They’re very expensive. The meals are horrible. I just don’t think they’re even close to a four star. There is no way to respond but I did contact you directly but never was able to talk to anyone. My experience is not a good one but I’m sure others have had different, maybe better experiences. I’m not sure if it matters but I work full time and take care of mom full time. I have to be very careful with every dime. It was just a shock because I didn’t expect it. Anyway what is done is done. Thanks for responding
Lisa K
GBDo It! Dooooooooo it! If you’ve ever thought about using a meal recipe service, do it. Marley Spoon restored my faith in these types of subscriptions. The recipes are tasty and fairly easy to prepare. When you’ve worked all day it makes it so convenient to prepare a nice meal. I’ve made a point to cook things I wasn’t familiar. That’s been a good strategy so far.
N/A
GBfresh food as described fresh food as described. not a waste of surplus packaging material. I like the tray on the inside to hold ingredients goes straight into fridge as is. only suggestion would be offering alternate suggestions on recipe cards like if you don't have vinegar what can you use to substitute. I called when I was making the food but the lady on the phone was not able to answer my question that is the only reason for not 5 stars. But i love the recipe cards and plan of keeping all of them to remember and use again in the future.
Sandra Miller
GBquality product Good variety of foods and quality products and produce. My major complaint is the lack of whole grain options. The rice and breads are always white. I also wish the service provided the option of removing some items from a box. In my case it would be cilantro. I do appreciate the high protein options. They've also recently provided more meals using cauliflower rice and sometimes zucchini noodles.
Amy
GBThe food is great; delivery is awful The food is great, the delivery is awful. I pick my delivery day, they consistently deliver a different day. The box has been thrown, and once arrived reeking of cigarette smoke. They need to pick a reliable shipper. Also the boxes that have been damaged I have only been given half credit for. In response to the Marley Spoon comment below I have reached out many times. Issues persist and again, only given half-credit for unusable boxes.