ABSOLUTELY HORRIBLE IN EVERY WAY I ordered several months ago. The order was "back ordered". Waited several weeks...still on back order. Cancelled my order but CAN NOT, CAN NOT..get a refund They charged my card immediately before telling me it was back ordered and I still cannot get credit. Crooked company. WOULD NOT DEAL WITH THEM.

Terrible customer service and wont issue refund The wrong product was delivered and I returned it promptly. I confirmed the product was received by the third party vendor. Was promised by Able Kitchen that the refund was forthcoming. I have called no less than 40 times over the last 4 months requesting the refund. They say it is on its way each time or that "Joe" will call me back with more info. I have never received a return phone call and they have now begun hanging up on me each time I call. I filed with the BBB and they did not respond to the complaint. I am now filing in small claims and will request additional penalties/damages and notify their third party vendors about they terrible customer service and illegal business practices. DO NOT USE THIS COMPANY!!!

Foodie Nightmare At first i thought this site was awesome. they seemed to have everything. My order was totally messed up. They sent stuff that didnt match the photos. Cancelled some of my order. gouged me with a 25% restocking fee. Havnt sent $100 worth of stuff on a $200 order. Customer service is awful and hard to reach. everything about their policies is about protecting them and scamming u. no tracking #'s. Shipments arrive with garbage in the box. No communication. i paid upfront for this type of treatment. This experience opened my eyes to internet product scam sites. this site comes off as a commercial supplier. No business would ever tolerate this activity. AbleKitchen.com is scamming small time foodies and getting away with it. Watch out. I am Reporting to the BBB.

I was extremely nervous about ordering but everything was great I was extremely nervous about ordering from Ablekitchen given the poor reviews but I can say confidently that they are NOT a scam and they were great to deal with. I am not a person that leaves reviews but I feel like this company deserves a chance. The prices are awesome. My interaction with a customer rep named Ethan was very positive. His response was quick and he was very courteous. Shipping wasn't fast (it took 10 days for delivery) but that isn't too bad. Everything was packed well.

Fabulous service and great prices. Perfect place if you're a professional chef. If you're in the food service biz Able Kitchen is a great place to shop. I was impressed with their pricing but even more impressed with the delivery.