Although Terra's staff has been great … Although Terra's staff has been great at offering "store credits" when ingredients are not available or not up to standard, this happens far too often to permit 5 stars. Also, please improve upon the basil, all but one time (for different recipes and salads) it has arrived brown and slimy.

I started several weeks ago I started several weeks ago. Love the vessel they ship in. Love the concept overall. Customer service is very slow to respond and not available at all on weekends. Food is always- 100% of the time missing an item. Deliveries have been late or not made at all 50% of the time. I will give this one more week and then cancel if not perfect next delivery.

Terra's Kitchen Delivered 7 Month Old, Rotted Food I wanted to try Terra's Kitchen, and so I placed an order in September 2017. It never showed up, so they refunded my money. Fine. I come home in April 2018 to a Terra's Kitchen box -- yep, the same one that shipped in September sitting on my doorstep. They delivered SEVEN MONTH OLD FOOD. I have called and e-mailed Terra's Kitchen repeatedly and they haven't come to dispose of the disgusting, bio hazard of a box. Terra's Kitchen also hasn't tried to apologize or explain why this happened to me. Terrible service.

There isn't a lot of variety, Terrible delivery service There isn't a lot of variety. We've had a lot of issues with delivery not being on time to Terra's Kitchen would cancel our order completely. Then scheduling pick up has been a nightmare. The carrier will pick up the empty box then redeliver the empty box the next day; even though the return label is clearly visible.

I am happy with the food and delivery I am happy with the food and delivery. They now require 100 purchase to qualify for free shipping which was not previously the case. Being the only one to eat Terra's Kitchen, $100 per week is too much food and more expensive than taking the time to grocery shop myself. Was happier before this change and found it a reasonable option. It would be good for families or couples interested in eating the meals more than a few times per week.