Robert Hill
GBMy last order was shipped to an old… My last order was shipped to an old address which hasn’t been used for 5 years. Notified them and received a long email stating it was my responsibility to affirm the correct address and that I should go on line and delete the old address. Guess I can’t argue with that but feel they have some responsibility to have their system load the current address and not one that has not been used for five years.
Pegschr
GBpoor customer service Olive oil lovers has become a true Olive Oil trafficing with little to no customer service, if you think you're going to get a customer service agent to take a phone call so you can ask questions about oil before buying guess again. They rely solely on email which is the new snail mail. When a customer is trying to decide on a purchase they need to speak with someone at that moment not days later when customer service decides it's time to get back to you. If not for the poor customer service I would continue to buy from them. But immediate customer service with the ability to take phone calls nowadays is the most important thing. Peggy
Thomas Robinson
GBI tried to buy some Iannotta Virgin… I tried to buy some Iannotta Virgin olive oil, but it is not available. Will you be able to get it again?
tomS
GB...Great everyday use Olive Oil... ...great everyday use Olive Oil. The only thing missing would be the "grassy-taste" that is a particular fondness of mine... Thanks!
bob
GBBEWARE I have purchased many times from Olive Oil Lovers, but last order was my final order. I do know that when ordering a Tin you can get minor damage, but not a can that looked like it was thrown down a flight of stairs. The package was sent double boxed and packed well, there was zero damage to either box. OOL told me it is the fault of the delivery Carrier. I informed them that there was no damage except for the Olive Oil Tin, which had to be knowingly placed in the double box in the damaged condition. OOL then gave me another lame excuse, they told me the weather can play a part in the damage. They asked for photos, I sent them, they then offered a $13 credit, I told them to keep it, I will no longer purchase from you. This was about principle not the money.