I visit the Farm Food Store in Bridlington. EXCELLENT CUSTOMER SERVICE I visited the Farm Food Store in Bridlington last week. It was my first shop with this Company. I was very impressed with the spacious layout and food quality. The staff were amazing, Liam and Simon were very helpful and greatly supported me with my shop.

I’m an ex-employee the store I worked… I’m an ex-employee the store I worked at was one of the busiest in the whole company. They give the staff half hour at the end of the shift to clean up, on countless occasions the fire door has been locked during trading hours colleges smoke vapes in the bathroom. Everytime you go to your line manger and request holiday he gets moody the management team are full of kids and the store generally is a child team working. On more then one occasion I have put out defrosted stock for customers to buy the hygiene is disgusting with bugs climbing up the wall. The bathroom has silverfish in it which is disgusting for employees and disgusting customers to use.

Vein tubes in my ragu Usually i eat the steak ragu from farm foods and have no issue with it. But today i was mid eating my steak ragu and there was genuienly a foreign piece of meat within the ragu, it looked like pasta underneath the sauce but i assure you it was not. It had a stretchy consistency with many branches coming off of it, it was multiple tubes strung together which looked like large veins of an animal. It could be fat but it looked extremely like large tube veins to me and i’m not even sure if my pasta was safe to eat?

The worst customer service The worst customer service. No phone number, a person on chat who takes forever to respond, no manager; a shipment to arrive by Wednesday based on the date ordered and hopefully will have it on Friday. Mind you this is raw meat. Moved my orders to Omaha Steak that keeps their promise on shipment and does not blame "technical difficulties" or Covid.

Do not order from FarmFoods Do not order from FarmFoods. My order came freezer burned and the vacuum package around the meat was ripped. Terrible cuts and tiny. I took pictures and contacted customers and they would not make it right. DO NOT ORDER FROM HERE. They do not care about the customer. If anyone needs I still have the pictures.