KBailey
GBVery Disappointed I was so happy to find a meal delivery that was just for Keto. Boy have I been disappointed. I read through a few of these comments and have to admit I am a little lucky. I did get my 1st order. I did also receive my 2nd, but there wasn't a speck of ice. It was still cool, but not frozen. I had received a 'delivery exception' email. Whatever that means... I finally got a response from them and they were going to replace the order with something extra. Like a previous reviewer, it was supposed to be delivered Sept 21. Never showed. Tried to reply to the last email and it bounced. Looked at the website and they say they have moved across the country. Have a feeling they may have folded. Best bet is 518 Kitchen. Really good and fast.
Jane
GBAre you kidding me asking for a review Are you kidding me asking for a review? You charged my credit card immediately for $150! Then no confirmation of the order, nothing came after 14 days. REPEATED attempts by chat, email and phone (which doesn't actually exist) went totally unanswered. Reported to BBB and had to do a dispute claim with my cc company. What a total scam
Eve J
GBFood arrived when expected Food arrived when expected. Definitely has helped with maintain my diet while giving me the the convenience of just popping it in the oven. Food taste amazing as well!
Carrie
GBHORRIBLE customer service!! WORST customer service! Here’s their response to my complaints about not receiving my delivery and receiving terrible customer service. Apparently when you do not receive your order you do not deserve a refund! Ha. This company is a joke. All their customer service responses came via an iPhone with no names given. See their response: “You got a refund even when you were not entitled to own from us and yet you are still griping. And the problem is with us? Please tell us more.”
Donna
GBDelicious Mesls I got an e mail when to expect my order. It arrived on time. Got an e mail when it was delivered. So far all the meals have been delicious. I need to read the ingredients more carefully though since some entrees include milk products which I can’t have normally. I did eat it though and it was amazing. As long as their service is like the first order I would definitely order more meals.