The worst customer service The worst customer service! The customer service agents are clueless. I’m very much disappointed in the service I got. KFC is very much fast at debiting and I never even received my order. I have been waiting for my refund and unfortunately they don’t even care to give their customers an update. I have not even received my refund till now.

Ordered online for pickup in Lebanon… Ordered online for pickup in Lebanon TN. got there, not ready. When she brought my order I wanted to check it but she said ‘it’s all there’ and used a strip to secure the bag. Got home, missing chicken breast. Phone number on app and website states ‘message receipt not setup’. Got a survey request. Filled it out dissatisfied and they said I’d get a call. Didn’t happen. Also while I waited someone came in with their order and receipt, obviously had an issue. They were totally ignored.

KFC North Palm Beach KFC. Northlake, North Palm Beach Florida. Best KFC I’ve had in 20 plus years. Chicken was unbelievable. Not sure why there is so much difference. Service was excellent, manager was very good and involved. A good leader and team reflected her. Was going in to Buds Chicken & Seafood but line was too long. Went next store to the KFC. Very Happy. Good Job.

What a farce What a farce. Ordered from our local FKC in Somercotes for delivery. Never arrived, couldn't get through to the restaurant the call just rang them dumped you. Decided to take a drive there. After ordering at 8pm said the order had been collected by the driver at 8.25pm and was on its way. Driver couldn't be tracked, the order never arrived. Went I person and was told by a member of staff the order was collected just 10mins ago for delivery, so this is the 2nd order supposed to be delivered. Eventually to be given a fresh order while we were there and to be told we would get a refund at 11pm as the order was never even prepared in the 1st place. To have a member of staff LIE TO YOUR FACE literally when you are over the counter from them looking you in the eyes is ABSOLUTELY DISGUSTING!!!!!!!! If this is how you train staff then it's just not acceptable. Would sooner have been told the truth from the start NOT 3 LIES LATER. ABSOLUTELY SHAMEFUL BEHAVIOR KFC @SOMERCOTES.

I was charged a foundation fee on my… I was charged a foundation fee on my receipt that I was totally unaware of this is not right I could barely pay for what I order and you stick a unauthorized fee I promise you I will never buy kfc again………:.and will inform others to check there receipts