Purchasing process drama but all’s well that ends well My cat and I love the rattan kitty tree, but the purchasing process was a headache. Your company tried to withdraw funds from my card four times when I only wanted to make one purchase (and I had only clicked the button one time), then my card froze and I had to wait four days for my bank to unfreeze it. I then tried to purchase again and it declined for some other invalid reason. I finally was able to get it to work, but it was pretty frustrating. I’m glad I stuck with it though bc this cat tree is so wonderful. Again, my cat just adores it so thanks! Overall, it was worth it.

Amazing Customer Service and Products The products are all of good quality and they are very good at getting back to you quickly if you need to contact them.

Would recommend easy to put together, sturdy, she loves it, super cute. Willow approved.

Expensive The pump in the water fountain I had was broken. So I ordered a replacement. The product was as described, but to be honest the price for this item was way too much. I should've thrown away the fountain and bought from a different brand, but I did not want to be wasteful so I decided to order a new part.

Great Stamps! I ordered a stamp of our oldest cat making a goofy face for my husband's birthday and it turned out wonderfully! These guys go to the effort of making sure the lines are well drawn for the stamp and that the provided photo is transformed into a great piece of line art that transfers beautifully. Thank you for the wonderful gift!