Gloria Kendall
GB"Frozen" Food arrives warm and wet!!!! Update: The refund has been issued in a timely manner. Unfortunately, shipping arrangements for frozen food are just not satisfactory from Texas to Maryland, so I can no longer order my frozen vegan seafood from this company. I do hope the website is updated to make delivery issues very clear to consumers outside of Texas. No idea how the food tastes because, for the SECOND time, Vejii has sent my order without any refrigeration whatsoever, even though I paid extra for the packaging (some kind of "green" styrofoam stuff and NO dry ice!!! If Vejii can't ship to Baltimore, MD in a timely manner and keep the food frozen, it should not be offered online! I don't understand why a company would do this. Also, I cannot reach anyone at customer service. The first order took months to refund. No idea how long this one will take or if I will ever see my money again. This is so ridiculous. I am beyond disappointed and intend to let the companies who trust Vejii to ship their products what a poor job they do!
Gail
GBA gold standard company! I have ordered several times from Veggii. They have a wonderful and large selection of vegan food I am unable to get where I live. Recently an order came to me with a problem. They corrected the problem within an hour and reshipped my order. It was excellent customer service and a gold standard for a company that stands behind their products. I would highly recommend Veggii.
M. S. Miranda
GBFirst Time Shopping on Vejii This is my first experience with Vejii. The website is easy enough to navigate, and the items I was looking for were easy to find. I had a question about my order, as it kept coming up with something I was not expecting, so I called customer service to see what I should do. The person I spoke to was very helpful and understanding. She took the time to listen to my problem, and she was able to solve it very quickly. She was very personable, professional, and helpful. It was a good first-time shopping on Vejii.
Kim
CAI can’t say enough good things about… I can’t say enough good things about Vejii! The prices are fair. The delivery was fast. The food was frozen solid. The packaging was excellent. The customer service when I had a concern was exemplary! Vejii is an outstanding company!
Erika Belting
GEPackage arrived promptly Package arrived promptly, but was missing an item. I contacted support and they resolved the issue within the day, which was very nice!