The person who answered my call was… The person who answered my call was very knowledgeable and helpful and friendly.

Timely delivery of meals Timely delivery of meals, packed in ice for freshness, delivered to my door.

The customer service is excellent The customer service is excellent. I placed my order and they telephoned me because they were not sure about something in the order - no company does that. My order arrived yesterday and while I have not eaten any of the meals yet, I can say that they were still frozen, there was still dry ice and they really look good. I won't get to eat them until next week as I am currently not at home but I will write a review when I do.

I gave Top Chef a four star rating the… I gave Top Chef a four star rating the first time I ordered food for my aunt because it was not delivered on the day I requested. This time, I spoke with a very nice representative who made a notation in the computer and the food was delivered as I requested! And, more importantly, my aunt enjoys the food!!!

Disappointed The food arrived frozen solid. The flounder with spinach was not edible. Dry, tasteless, just unappealing. Perhaps because it froze? We have not tried other meals in this shipment yet. We requested that we be called upon delivery as a notification. We have made this request 3 times and it is well documented. It is hard for us to keep walking to the door to check. No call again.