Once again Mad Matter has come through Once again Mad Matter has come through. As a return customer, this time I ordered a mat for in front of my kitchen door. Upon receiving it and putting it down I noticed it didn't lay flat there were lumps in the middle. I contacted Customer Support and sent several pictures. They FedEx ed a new one and it is perfect. The 2 customer reps that took care of me are Casey and Ben. They both did a fantastic job resolving my issue. I would highly recommend Mad Matter !

I needed an antifatigue mat for … I needed an antifatigue mat for reception desk in my restaurant. Had to be specific size so called 800 number had very helpful and friendly service. Unfortunately mat that was shipped was wrong size. Instead of asking me to ship it back Mad Matter sent another one the right size and said "It was our mistake, just keep it"! I think that is exceptional service and I would be happy to refer Mad Matter to anyone in need of commercial mats

Customer service is great! I ordered several mats and carpet tiles, but I received two different patterns when I opened the tiles. I called customer service, and Casey was very helpful! She was very nice and concerned about the situation, and she handled very quickly. She sent out 2 cases of the correct tiles on a Friday, and I got the correct order at the beggining of the week. Thank you!

Slick outdoor ceramic tiles are now safe to walk on. I have a patio with large ceramic floor tiles out the back doors. Recently, my wife slipped and broke her wrist before Christmas on some tiles with a heavy wet dew. Florida winters can have this issue. We wanted something to keep the slippage on wet tiles to a minimum. This outdoor carpet is working perfectly. .

Great carpets Great carpets, just what I needed for high traffic areas (in front of back door, by kitchen sink) to protect the hardwood underneath. Reasonable price, good selection, and fast free delivery!