The feltcave is really nice, customer service is not. The feltcave is really nice. Cat went bazooka on it. Mostly playing with the cave, not yet sleeping in it. The reason for 4 stars instead of 5 is that I wrote customer service directly after my order but I never got a reply. I had a question about my order (about 4 free mouses, but because they did not answer my question, I did not receive the 4 free mouses as promoted).

Love my Feltcave! I really love my Feltcave product. It's high quality and the colors blend seamlessly into my home unlike other cat beds I have. The customer service is also exceptional and I received my product very quickly.

Highly Recommend Feltcave This is the second Feltcave I’ve purchased: my cats just love them! I had previously purchased a cave from a European supplier but the Nepalese once are way more substantial and hold their shape. I highly recommend Feltcave.

Happy place for rescued cat We have two feltcaves for our 4-year-old Siamese. He just loves them! He is a rescue cat, abandoned in the wild. Initially very timid so his caves were his safe, happy place. They helped him adjust more easily to his new forever home. And he looks extra handsome in his black & white cave that coordinates perfectly with his coloring. 😹

My cats LOVE it My cats LOVE it. The cost is fair, free shipping was a big bonus. It's disappointing to know that there are so many copycat felt caves, and that the knock offs are loaded with chemicals (biggest complaint on reviews I have read about the other products). Glad this company does things the right way and cares about their customers and also their workers :)