2 stars because it does work, but… 2 stars because it does work. Everytime I use use it it burns my throat uncontrollably for at least 15 minutes. It does not milk up and produce much vapor if any at all, just burns. After every use the concentrate puddles up around the edges leaving a dry spot in the center which makes me nervous to reheat for fear of chazzing. Always on the lowest setting, I’ve recalibrated many times, replaced the atomizer 3 times, and replaced the entire unit once. Nothing has worked, so far. I guess I’m just gonna take a loss on this one because I’m tired of going through the warranty stuff over and over to no avail. I know everyone hasn’t had this experience as I’ve read great reviews and that’s why I went with Dr Dabber. However, in my personal experience, this thing has not worked properly a single time, extremely frustrated and disappointed. Should have gone with the Puffco.

There customer service is spot on There customer service is spot on . Alwase ready to take care of u when u need them . Also prompt

Perfect For On The Go Dabbing The ISO Snaps are an essential part of my on the go dabbing experience. You’ve cut the mess and fuss out of cleaning my chamber after a dab, and that saves space and frustration. No other rival comes close.

A-1 customer service products are… A-1 customer service products are efficient and well made

Sending me a new unit Sending me a new unit. Because my one that I had only had for a week Had had a malfunction So they shipped me a new one before. I had to send back the old one .