The website is easy to navigate The website is easy to navigate, and the prices are reasonable. Will definitely shop here again.

Don't pay for overnight shipping… Don't pay for overnight shipping because it can take over 4 days to be delivered. Also very poor customer service. Issue has not been resolved, have not received order or refund. Paid for overnight shipping and lighterusa paid for standard shipping. Ridiculous and still receiving automated responses from them with no resolution. I will be contacting BBB as well. Take your money and spend it at a reputable company instead of at lighterusa!

Great Experience Update 4/15/2024 New 5 Star Review Lighter USA email and voice mail team resent order USPS lost or stole and was kind enough to resend my order no charge. I HIGHLY recommend!!! Original review 1 star: Says order delivered it was not 4 email contacts, one call. Requested resend or refund. They have not

I had a great experience I had a great experience! Great prices, free shipping(arrived in 4 days)!!!! No problems in reaching customer service. I even ordered charging dock a few days later because of the good price and service.

Order online easy New products frequently. I purchase regularly and receive items a week later. I like the website it’s easy to use and directs you to available replacement items when selecting a unit. Thanks lighter USA I appreciate the way you do business.