Perfection, again. Package arrived earlier than expected. Extra points for inserting materials to make sure nothing was broken during the shipping process. I will keep buying from these guys they know what they're doing.

Will shop here again and again Have always had a great experience with this company. Delivery times are quick, prices are fair, no extra tax or fees than others I have seen.

My experience was absolutely amazing My experience was absolutely amazing, I had a phone call because the one I ordered was not available and they walked me through very easily a comparable one. It arrived right away and is absolutely top quality. Your crew is doing amazing keep up the good work. Dan

My package was stolen and needed help from customer service My package was stolen after my community mailbox was vandalized. I reached out to Icon Hookah customer service via chat/toll-free number/email trying to gather information on how to go about claiming with USPS and needing some information. No response from chat or toll-free number and the response via email was without answering or providing information needed. Terrible experience.

Icon delivered!!!! 🙌 I had to place a rush order for some items with Icon for an event I was hosting after another online hookah supply shop ripped me off (AJ Hookah are scam artists). I called ahead before placing my order and was assured it would be shipped the same day. It was. Icon came through with flying colors and I'm genuinely grateful for their reliable service.